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ORDER GUIDE

How ordering, payment, shipping, and support connect

This page keeps the buying flow simple: choose a product, fill the checkout form, pay, then follow shipping and support from the order lookup page.

Start Shopping Order Lookup Support Installation Guide
Device accessories Built around the Micra workflow
Online checkout Review details before payment
Order tracking Shipping and support remain searchable
46 SF small-parcel destinations
4-16 days Estimated delivery window

Before You Buy

Check the device store for product name, compatibility, stock, price, and delivery notes. If the accessory touches internal Micra wiring, read the PCBA installation guide first. For non-Micra machines or unusual installation scenarios, contact support before ordering.

Checkout and Payment

On the product detail page, enter your email, lookup password, receiver details, and installation notes. The system creates an order number and opens the payment page. After payment, you can return to order lookup.

Delivery and Support

After payment, use order lookup to check status, logistics, and public delivery notes. For shipping, installation, firmware, or usage questions, open support.

SF SMALL PARCEL

Enabled Destinations and Estimated Delivery

The table below shows currently enabled SF International small-parcel destinations, first-piece reference freight, and estimated delivery windows. Timing starts after SF pickup or handoff and can change because of customs, holidays, remote addresses, or carrier delays.

Coverage International delivery follows the destinations enabled for SF International small parcel. Checkout matches the receiver country or region to the current freight table.
ETA and freight Delivery estimates and freight come from the admin shipping settings. Updates to destinations, ETA, or freight are reflected here and on checkout.
Tracking After an SF International waybill is created in admin, SF API events such as pickup, transfer, customs, and delivery are appended to order lookup.
Country/Region Code Estimated Delivery Current Freight Weight Rule
Country/RegionAngola CodeAO Estimated Delivery10-13 days Current Freight￥122.00 Weight Rule<=2KG
Country/RegionAustralia CodeAU Estimated Delivery8-12 days Current Freight￥113.00 Weight Rule0.301-0.5KG
Country/RegionAustria CodeAT Estimated Delivery8-12 days Current Freight￥104.00 Weight Rule0-0.5KG
Country/RegionBelgium CodeBE Estimated Delivery8-10 days Current Freight￥108.00 Weight Rule0.2-20K
Country/RegionDenmark CodeDK Estimated Delivery10-15 days Current Freight￥122.50 Weight Rule0.301-1kg
Country/RegionFinland CodeFI Estimated Delivery10-15 days Current Freight￥131.50 Weight Rule0-0.5KG
Country/RegionFrance CodeFR Estimated Delivery8-12 days Current Freight￥98.00 Weight Rule0.401-30KG
Country/RegionGermany CodeDE Estimated Delivery8-12 days Current Freight￥101.50 Weight Rule0.101-0.5kg
Country/RegionGhana CodeGH Estimated Delivery11-14 days Current Freight￥129.00 Weight Rule0-2KG
Country/RegionGreece CodeGR Estimated Delivery10-15 days Current Freight￥101.50 Weight Rule0-10kg
Country/RegionIceland CodeIS Estimated Delivery12-16 days Current Freight￥151.50 Weight Rule0-0.5KG
Country/RegionIndonesia Jabodetabek CodeID-1ID Estimated Delivery7-12 days Current Freight￥98.00 Weight RuleCurrent parcel rule
Country/RegionIndonesia Java CodeID-2ID Estimated Delivery7-12 days Current Freight￥111.00 Weight RuleCurrent parcel rule
Country/RegionIndonesia Others CodeID-3ID Estimated Delivery7-12 days Current Freight￥150.00 Weight RuleCurrent parcel rule
Country/RegionIreland CodeIE Estimated Delivery10-15 days Current Freight￥100.50 Weight Rule0-0.5KG
Country/RegionItaly CodeIT Estimated Delivery10-15 days Current Freight￥102.50 Weight RuleCurrent parcel rule
Country/RegionJapan CodeJP Estimated Delivery7-12 days Current Freight￥68.00 Weight RuleCurrent parcel rule
Country/RegionKenya CodeKE Estimated Delivery9-12 days Current Freight￥115.00 Weight Rule0-2KG
Country/RegionLuxembourg CodeLU Estimated Delivery10-15 days Current Freight￥121.50 Weight Rule0-0.5KG
Country/RegionMadagascar CodeMG Estimated Delivery11-14 days Current Freight￥155.50 Weight Rule<=2KG
Country/RegionMalaysia East CodeMY-1MY Estimated Delivery4-7 days Current Freight￥91.00 Weight RuleCurrent parcel rule
Country/RegionMalaysia West CodeMY-2MY Estimated Delivery4-7 days Current Freight￥69.00 Weight RuleCurrent parcel rule
Country/RegionMauritius CodeMU Estimated Delivery10-13 days Current Freight￥104.00 Weight Rule<=2KG
Country/RegionNetherlands CodeNL Estimated Delivery8-10 days Current Freight￥109.00 Weight Rule0.2-20K
Country/RegionNew Zealand CodeNZ Estimated Delivery8-12 days Current Freight￥100.50 Weight Rule0.001-1KG
Country/RegionNigeria CodeNG Estimated Delivery10-13 days Current Freight￥114.00 Weight Rule0-2KG
Country/RegionNorway CodeNO Estimated Delivery10-15 days Current Freight￥129.00 Weight Rule0-0.5KG
Country/RegionPhilippines CodePH Estimated Delivery6-10 days Current Freight￥75.00 Weight RuleCurrent parcel rule
Country/RegionPoland CodePL Estimated Delivery8-12 days Current Freight￥91.00 Weight Rule0.201-2KG
Country/RegionReunion CodeRE Estimated Delivery11-14 days Current Freight￥161.00 Weight Rule<=2KG
Country/RegionRwanda CodeRW Estimated Delivery10-13 days Current Freight￥109.00 Weight Rule<=2KG
Country/RegionSenegal CodeSN Estimated Delivery12-14 days Current Freight￥190.50 Weight Rule<=2KG
Country/RegionSeychelles CodeSC Estimated Delivery9-12 days Current Freight￥220.00 Weight Rule<=2KG
Country/RegionSingapore CodeSG Estimated Delivery4-6 days Current Freight￥78.00 Weight RuleCurrent parcel rule
Country/RegionSouth Africa CodeZA Estimated Delivery12-14 days Current Freight￥169.00 Weight Rule<=2KG
Country/RegionSpain CodeES Estimated Delivery10-15 days Current Freight￥100.50 Weight Rule0.201-30KG
Country/RegionSweden CodeSE Estimated Delivery10-15 days Current Freight￥103.50 Weight Rule0-0.5KG
Country/RegionSwitzerland CodeCH Estimated Delivery8-12 days Current Freight￥130.00 Weight Rule0.201-0.5kg
Country/RegionTanzania CodeTZ Estimated Delivery10-13 days Current Freight￥110.50 Weight Rule<=2KG
Country/RegionThailand Bangkok CodeTH-1TH Estimated Delivery4-6 days Current Freight￥65.00 Weight RuleCurrent parcel rule
Country/RegionThailand Other CodeTH-2TH Estimated Delivery4-6 days Current Freight￥68.00 Weight RuleCurrent parcel rule
Country/RegionUganda CodeUG Estimated Delivery11-14 days Current Freight￥127.00 Weight Rule0-2KG
Country/RegionUnited Kingdom CodeGB Estimated Delivery8-12 days Current Freight￥89.50 Weight Rule0.3＜W≤1
Country/RegionUnited States CodeUS Estimated Delivery7-12 days Current Freight￥124.00 Weight Rule0.201-0.7kg
Country/RegionVietnam CodeVN Estimated Delivery6-8 days Current Freight￥47.00 Weight RuleCurrent parcel rule
Country/RegionZambia CodeZM Estimated Delivery12-16 days Current Freight￥126.50 Weight Rule<=2KG

ORDER FLOW

Order and Service Flow

  1. Open the product detail page and confirm device name, price, stock, and service scope.
  2. Fill email, lookup password, receiver, and installation information before submitting the order.
  3. Choose a payment method on the payment page and complete payment.
  4. After payment, follow delivery through email and order lookup.
  5. After the admin creates an SF International waybill, order lookup shows the tracking number and appends later SF route updates.

NOTES

Purchase and Support Notes

  • Check receiver information, email, and notes before payment so shipping or installation communication is not delayed.
  • For bulk purchase, special installation, or custom function requests, contact support first.
  • Small-parcel coverage, freight, and ETA follow the current admin settings. If the destination is not available, contact support before checkout.
  • Tracking depends on SF API updates. If a newly shipped order has no route events yet, keep the order number and check again later or open a support case.