Which countries are covered?
Coverage follows the current enabled country and freight rows in the admin shipping settings. The public shipping table on purchase and logistics guide is the safest current reference before checkout.
LOGISTICS GUIDE
IRIS4 orders can use the current SF International small-parcel coverage where enabled in the admin shipping table. Freight, delivery estimates, and tracking depend on destination, weight rule, customs, and API updates.
Coverage follows the current enabled country and freight rows in the admin shipping settings. The public shipping table on purchase and logistics guide is the safest current reference before checkout.
The checkout country or region is matched to the configured shipping rate. Current freight is added to the order amount when the product requires physical delivery. Digital or service-only items may not require SF receiver details.
After the admin creates an SF International waybill, the order lookup page can show the waybill number. When SF API route events are pushed back, collection, transfer, customs, delivery, and exception updates are appended to the order record.
Use the international shipping table on the purchase and logistics guide. It reflects the currently enabled admin shipping rates.
Yes. Freight is matched to the configured country or region rate when the product requires physical delivery.
Customers use order lookup with the order number, email, or lookup password to see waybill and route updates.
ORDER FLOW
NOTES